Return Policy

Our 15-Day “We’ve Got You” Guarantee

At Baby a GoGo, we want every order to feel like a little moment of parenting victory. If something shows up not quite right, we’ll fix it — fast, easy, and with zero fuss.

Your item arrived damaged
Something inside the box wasn’t in perfect condition
You received the wrong item
Or the product just didn’t meet the Baby a GoGo standard

Either way, we’ll take care of you. No awkward hoops. No complicated returns.

Refunds + Replacements

Once we review your message, we’ll send a full refund or a replacement — whichever makes your day easier.

If Your Item Arrived Damaged

Even if the outer box looked fine, things happen during shipping!
Send us a quick photo within 72 hours so we can swoop in with a fix.

How to Reach Us

Email contact@thebabyagogo.com with:

Your name, order number, a quick note about what happened & photos if something arrived damaged

We’ll get back to you within 1–2 business days — usually sooner, because parents don’t exactly have time to wait around.